Saturday, May 16, 2020
Apples Use Of Social Media - 1910 Words
Question 4: Appleââ¬â¢s use of social media: Appleââ¬â¢s Presence on social media can be somewhat argued as non-existent. Looking at social networking sites we can see that this is evident. They do have a Facebook page but they are relaxed in their response to the public complaints and comments. They have a Twitter handle, @Apple, but it never posts nor does it have a profile picture yet it still has 37 thousand followers. Although Apple as a whole doesnââ¬â¢t engage on social networking as we can see, they do have account for their various departments and apps, such as, @AppleSupport and Apple Music on Facebook. Apple doesnââ¬â¢t engage with the public on social networking sites concerning issues related to the current Apple vs FBI case. The CEO of Apple, Tim Cook, has a twitter handle but also doesnââ¬â¢t comment or tweet on any issues. Observing other social media, Apple is quite active on Content Communities. Apple has a YouTube channels where they post videos about their products, users can then comment on the video and give feedback to Apple. Social media characteristics and Apple: Authenticity: Authenticity applies to the way the organisation will follow through in what it is trying communicate to its audience. Appleââ¬â¢s choice of social media have limited them in engaging and communicating to the consumer, but has also given them the opportunity to communicate in a more directive way. After reading their report to the consumer, ââ¬Å"A Letter to our Customersâ⬠, I have noted that although theyShow MoreRelatedApples Social Media Marketing Campaign1419 Words à |à 6 PagesAppleââ¬â¢s Social Media Marketing Campaign Appleââ¬â¢s Social Media Marketing Purpose The purpose of Appleââ¬â¢s social media marketing campaign is to drive discussion around new products and to generate new product ideas and concepts for its consumers. 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